Lorraine Wild
The Online Piano Summer Academy

Terms and Conditions

To know more about the Online Piano Summer Academy, click here.

** Please read the following carefully before beginning your application **

Enrollment 

A place on the course can only be reserved upon receipt of the fully completed and signed application form  and must be accompanied by the payment in full. No bookings will be confirmed and secured until an  email of confirmation has been received.

Personal Data 

By completing and returning this form, you agree to The Online Piano Summer Academy  processing the personal data contained in the form in order to organise, administer and host the course, and to The Online Piano Summer Academy contacting you using the details provided by you in connection with the course in this year and future years.  Under no circumstances will The Online Piano Summer Academy  sell the information provided in this form to third parties.

Refunds 

If a payment has been made in error, please contact lorrainewild.pro@gmail.com within 7 days of making payment. Outside of this period refunds will only be given in exceptional circumstances and supporting documentation will be necessary for refunds to be considered. Refunds will always be at the discretion of Lorraine Wild. Please note that deposits are non-refundable however if a place cannot be offered due to the course being fully booked your fees will be refunded in full.

In the unlikely event of a course being cancelled, monies paid to the Online Piano Summer Academy  will be refunded, but participants are responsible for any other costs incurred.

Safeguarding/ remote learning policy/procedures (applicable to all Under 18 participants) 

·parents to be present (i.e. within the same room) at the start of a live communication to make sure that it is in fact a teacher from The Online Piano Summer Academy  in the video 

· students should be seated in a communal area of the home (i.e. kitchen, living room) 

· if a student is working in a room by themselves (i.e. office or study) then it is important that the door remains open 

· a parent will need to remain in close proximity to the student and be within earshot (i.e. same floor of the house or adjoining room) 

· live communication should not take place within the student’s bedroom

Student absence

Students are expected to join all lessons booked. If a student does not join their lesson within 15 minutes it will be assumed he/she is not attending. The class will be cancelled without refund.

Teacher absence

If a teacher is unable to lead a lesson due to an unforeseen problem e.g. illness, The Online Piano Summer Academy  will try to reschedule the lesson at a mutually convenient time and/or arrange a substitute teacher.

Legal Disclaimer

The Online Piano Summer Academy endeavours to ensure that the information on this website is accurate and up to date but makes no guarantees or assurances, implied or otherwise, as to the accuracy or completeness of such information. The Online Piano Summer Academy shall not be liable for any damage or injury which may arise from the use of or reliance upon any information provided on this website or from your inability to access the website.

We take every precautions to make sure this site is free from computer viruses etc, but The Online Piano Summer Academy assumes no responsibility, and shall not be liable for any damage to you, your computer or other personal property including but not limited to damages caused by viruses that infect your computer equipment or other property on account of your access to our website or from your downloading of any materials, or other items from the website.

These terms of use and your use of the website shall be governed by and construed in accordance with the laws of England and Wales. Any dispute or claim arising out of or in connection with these terms and conditions, or The Online Piano Summer Academy  programmes, shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Copyright Information

 Content on this website is owned or used by permission of The Online Piano Summer Academy and is protected by copyright laws. The Online Piano Summer Academy reserves the right to delete, modify or supplement the content of this website at any time for any reason without notification to anyone.

Conduct 

Participants are expected to attend all sessions unless otherwise agreed with us in advance. We expect and hope that all participants will have an enjoyable experience and will make every effort to show respect at all times to fellow participants and coaches. The Online Piano Summer Academy reserves the right to ask any participant to leave the programme if they show any unpleasant behaviour towards others.

Assistance during the Academy 

If a participant needs assistance or has any cause for concern or complaint about any aspect of the programme they should email Lorraine Wild and we will do our best to resolve the matter as quickly as possible.

Force Majeure 

The Online Piano Summer Academy is not liable in the event where it is unable to fulfil any service to which it is

contractually bound because of fire, natural disaster, acts of government, failure of suppliers or subcontractors, labour disputes or other reasons which are outside its control.